Popular Articles
What is a conversion minute?
Conversion minutes measure how long it takes to convert your files on our servers. Generally, photo and document conversions only take just one minute to convert. Large files or advanced codecs consume more conversion minutes. We only bill you for ...
How to Get More Conversion Minutes in the Current Billing Cycle ?
Currently, the only options are to wait until your next renewal date for your credits to reset or to upgrade/downgrade to a higher/lower plan to get additional credits immediately.
Daily operation limit for free users
FreeConvert offers 20 free conversion minutes per day. As a free user, you can process each file for up to 5 minutes. Audio, image, or document files: Convert up to 20 files per day. (For most users, a conversion would only take a minute or less.) ...
How to Cancel ?
Please follow the steps to cancel a package. Go to login. Enter your registered email address and password to log in. To cancel the package, please click on the “Cancel” link next to the package at billing-plan.
How does ProPDF store and delete my files?
All files are stored on secure servers and automatically deleted within 8 hours to protect your privacy. We never store, reuse, or view your files for any reason.